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Position requires shift flexibility to support a 24×7 operation.
- 2+ years of customer service experience
- Experience using multiple systems to identify solutions for the customer and the ability to manage multiple systems, tabs and issues at one time
- Experience with follow up and closure for customer
- Experience with thorough documentation of contact
- Proven excelled customer service skills
- Excellent verbal and written communications
- Must have strong focus, dedication to research and resolve issues
- Excellent knowledge of computers and Microsoft systems, 40 wpm typing
- High volume IT Support experience,
- Strong communication skills and multi-tasking skills
- Strong verbal customer service skills,
- Strong IT knowledge
- Must be available to work nights, holidays and weekends
To apply for this job email your details to email@example.com.